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terms/conditions

Hi, and thanks for visiting Haciendaware!

By using our site (haciendaware.bigcartel.com), you agree to all the following (if you don’t agree, please stop using the site!):

Everything we sell is only for use with tobacco, if you want to use these for anything illegal, don’t buy them! We’re not responsible for anything illegal that you decide to do with something you bought from us. By looking at our site, you’re acknowledging that you’re at least 18 years old, or old enough to legally buy whatever you’re looking at.

Smoking accessories can’t be shipped everywhere in the USA, and some states have laws for buying and shipping tobacco accessories. You’re responsible for researching policies for tobacco accessories in your area. If anything you buy is sent back to us because we’re not allowed to mail it there, we charge a 20% restocking fee.

Since everything we sell is used in a personal way, we can’t accept any returns unless a product you’ve bought is damaged during shipping. If this happens, email us and send a photo so we can initiate an insurance claim and get a replacement on its way. 

Everything we sell is made and glazed by hand, so there’s some amount of variation from one piece to another. The photos on the site are a pretty reliable reference for the shape and color of the pieces, but we aren’t able to make all of them identical, and we don’t want to!

You agree to indemnify and hold harmless Hacienda against any and all claims, demands, losses, liabilities, costs, expenses, obligations, and damages of any kind that come from any use of this site or our products.

Thank you for visiting. We’re glad that you’re interested in our work, and hope that it will be a useful part of your life!

- Hacienda